Shipping policy
We totally get it: you want your new products as fast as possible. That’s why we process orders on business days within 24 hours — and in most cases, your parcel arrives within 2–3 business days.
Shipping costs — Germany
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€5.49 for orders under €60
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Free shipping on orders of €60 or more
Shipping costs — EU (European Union)
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€9.99 for orders under €100
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Free shipping on orders of €100 or more
Pick-up
We do not offer pick-up.
Returns
Sports nutrition products are excluded from exchange/returns once the packaging has been opened.
Please send returns directly to the following address:
Pacemaker Nutrition UG (haftungsbeschränkt)
Paulsdorfferstraße 34
1st floor
81549 Munich, Germany
We recommend sending returns with shipment tracking / a tracking number. Please include a note with your name and order number so we can match the parcel correctly. A returns form is not required.